Shipping policy

Shipping Policy

Thank you for shopping with L'Éclat.

Processing Time
Orders are typically processed within 1–3 business days after payment has been confirmed.

Shipping Time
Estimated delivery times vary by product and destination. Most orders arrive within 4–10 business days. Delivery estimates are provided at checkout whenever available.

Shipping Costs
Shipping fees are calculated at checkout unless a promotion or free shipping offer applies.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Delays
While we do our best to ensure timely delivery, shipping delays may occur due to weather, holidays, customs, or carrier issues. We appreciate your patience and understanding.

Incorrect Address
Please ensure your shipping address is accurate before placing your order. L'Éclat is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can assist you.

International Shipping
International shipping is available for selected products and destinations. Delivery times and customs fees may vary depending on the destination country.

Contact Us
If you have any questions about shipping, please contact us through our Contact Us page or by email.